Does the part-time victim services volunteer suffer from the effects of vicarious traumatic stress?

Woodrow, Alaric J. M. (2010) Does the part-time victim services volunteer suffer from the effects of vicarious traumatic stress? MSc dissertation, University of Portsmouth.

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    Abstract

    This unique research into whether part-time victim services volunteers suffer from the effects of vicarious traumatic stress is the first of its kind because all of the participants were volunteers and members of victim services units in Southern Ontario, Canada. The aim was to determine whether volunteers suffered from personal trauma in their role as victim services volunteers with the objective of enhancing future volunteer training programmes. Two surveys were used to determine the existence of stressors in the lives of these volunteers, the Professional Quality of Life survey (ProQOL) and the Civilian version of the Post Traumatic Stress Disorder Checklist (PCL-C). The ProQOL was used as a written survey and the PCL-C was used as a foundation for interview questions in order to gain insight into the issues surrounding the effect of stressors. Results indicate that Victim Services volunteers suffer from the effects of dealing with victim’s traumatic events in varying degrees. Some suffer from burnout and secondary stress. While most appear to receive satisfaction from the role as a victim services volunteer, many would benefit from enhanced debriefing processes and enhanced training about how vicarious traumatic stress is recognized and successfully managed.

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Humanities and Social Sciences > Institute of Criminal Justice Studies
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:49
    Last Modified: 28 Jan 2015 11:16
    URI: http://eprints.port.ac.uk/id/eprint/912

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