Has the role of the local counter fraud specialist helped to promote an anti-fraud culture amongst NHS staff at a local level?

Walters, Gyp M. (2010) Has the role of the local counter fraud specialist helped to promote an anti-fraud culture amongst NHS staff at a local level? BSc dissertation, University of Portsmouth.

[img] PDF
Restricted to Registered users only

Download (1184kB)

    Abstract

    The NHS Counter Fraud Service asserts that its strategy, including the pivotal role of the local counter fraud specialist (LCFS), has been successful in countering fraud against the NHS. This position is supported by the recent governmental Fraud Review. However, the theoretical lens of this dissertation is that the apparent success of the LCFS role, specifically in relation to helping promote an anti-fraud culture amongst NHS staff, is particularly dependent upon the influence of NHS organisational sub-cultures, the fraud awareness methods utilised and the various ways that the LCFS role can be employed. Therefore, to answer the question posed by this dissertation would firstly require further understanding of the influence of these variables. The literature review conveys this argument and acts as the rationale for the primary research, for which a sequential mixed method approach combining both quantitative and qualitative data was taken. This involved a cross-sectional survey of NHS staff at a particular NHS organisation followed by one-to-one interviews with current LCFSs. The research findings and discussion bring together these staff responses and LCFS comments to demonstrate similarities, differences and relevant considerations. It was found that the LCFS role has helped promote an anti-fraud culture amongst NHS staff but that this successful activity has been and will continue to be influenced by NHS organisational sub-cultures and the fraud awareness methods utilised. In this respect, the theory proposed by the dissertation has been proven, although not in relation to the method of LCFS employment. Recommendations are also made by the researcher that focus on providing fresh impetus to counter fraud activity and seek to prevent the possible onset of apathy, not only amongst NHS staff but also the NHS Counter Fraud Service and the role of the LCFS.

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Humanities and Social Sciences > Institute of Criminal Justice Studies
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:49
    Last Modified: 28 Jan 2015 11:16
    URI: http://eprints.port.ac.uk/id/eprint/881

    Actions (login required)

    View Item

    Document Downloads

    More statistics for this item...