Is IT really a motivator?

Jewer, Amy (2010) Is IT really a motivator? BSc dissertation, University of Portsmouth.

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    Contrary to many beliefs, there are a number of contributors to motivation, money is just one… However assuring company finances may have been, there was little doubt that even the strongest of organisations would be immune to the recession. There is evidence to suggest that, for the majority, investment in salary increases and performance bonuses has been significantly lower, if at all an option, and therefore staff retention and identifying other means of motivating staff is the major challenge facing HR departments. There are a number of contributors to motivation; this project aims to investigate whether or not IT can be classified as a motivator. Focus areas include theories of motivation and where information technology fits into these, the types of IT used in the work place and their affect on day to day tasks, company IT policies and restrictions on usage of IT, and a broad coverage of specific types of IT that may have an impact. In addition to the literature review, field work was conducted to gain a broader perspective. Chapter 3 brings together primary research captured in the form of questionnaires and follow up interviews identifying elements of IT that can be considered a motivator, as well as areas that were identified as demotivating. The concluding chapters discuss these issues in the wider context of the research questions. Conclusions were drawn as to the extent of IT as a motivator, specifically in relation to Herzberg’s ‘hygiene’ factors. Finally, findings of the project revealed an exciting plethora of opportunities in relation to employee motivation that have become apparent as a result of the recession, enabling a number of recommendations to be made to employers.

    Item Type: Dissertation
    Departments/Research Groups: Portsmouth Business School > Operations and Systems Management
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:48
    Last Modified: 28 Jan 2015 11:15

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