Watching the watchdog: examining public confidence in the Independent Police Complaints Commission

Bates, Catherine (2009) Watching the watchdog: examining public confidence in the Independent Police Complaints Commission. MSc dissertation, University of Portsmouth.

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    The Independent Police Complaints Commission (IPCC) commenced work on 1st April 2004. Created following calls for an independent body to investigate complaints against the police, the IPCC has sought to raise awareness and increase public confidence in the police complaints system in England and Wales. This study examines the progress made by the IPCC during its first five years and determines whether the anticipated increase in public confidence has materialised. Through the examination and triangulation of existing literature and research, this dissertation has found that the IPCC has succeeded in raising awareness and public confidence in its independence and impartiality during its first five years. Despite this accomplishment, the increase in public awareness and confidence is lower than anticipated and a significant gap still exists regarding the willingness of some people to lodge complaints against the police. This is most keenly felt amongst young people and ethnic minority groups who are the most likely to be dissatisfied with the contact they have had with the police. Furthermore, those whose complaint has been independently investigated by the IPCC state that consequently they have a reduced level of confidence in the police complaints system as a whole. This dissertation presents a timely review of the developments made by the IPCC and provides a sound knowledge base upon which future research may be built.

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Humanities and Social Sciences > Institute of Criminal Justice Studies
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:48
    Last Modified: 28 Jan 2015 11:15

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