Mobile user interfaces

Fraguela, Adrian (2009) Mobile user interfaces. BSc dissertation, University of Portsmouth.

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    Abstract

    User interfaces have been argued to be the most important part of a customer-facing technical development, as they heavily influence user take-up and ultimately whether a product is a success or a failure. User interfaces become even more critical to success on mobile devices. This project examined the reasons behind the failure of technologies such as WAP, and also what contemporary users expect from the mobile Internet. The University of Portsmouth has many different options for students to access information about their course and general university life. The Student Portal is advertised as the most important source of information for students, and early on it was noticed that the user interface was somewhat out of date. A survey of 134 students was carried out to determine their current use of mobile devices and the Student Portal. Questions were also asked about a possible mobile Student Portal and what features they would like to see developed. The results indicated that there was a real demand for a version of the Student Portal that could be accessed from a mobile device. A prototype that included the most popular features was developed for the Apple iPhone, making use of the renowned interface elements that have contributed to its success. A video of the prototype can be seen at http://nip4.meiphone.swf. The prototype was showcased at the Student Project Conference where students and staff had a chance to use the service and give feedback. Recommendations have been made to the University of Portsmouth on steps they can take to make communications with students more effective. These recommendations include the redesign of the current Student Portal to support access from mobile devices.

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Technology > School of Computing
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:48
    Last Modified: 28 Jan 2015 11:15
    URI: http://eprints.port.ac.uk/id/eprint/679

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