An analysis of employee perception of the effectiveness of the employee development processes within West Sussex Fire and Rescue Service against the strategic aims of the Integrated Personal Development System (IPDS)

Fitzgerald, Clare (2008) An analysis of employee perception of the effectiveness of the employee development processes within West Sussex Fire and Rescue Service against the strategic aims of the Integrated Personal Development System (IPDS). MSc dissertation, University of Portsmouth.

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    Abstract

    The primary objective of this research is to analyse employee perception of the effectiveness of the implementation of the Integrated Personal Development System (IPDS), the UK Fire and Rescue Service's Human Resource Development (HRD) strategy. The research takes the form of a case study set within West Sussex Fire & Rescue Service (WSF&RS), four years after the first stages of the strategy were implemented. The research focuses upon establishing employee perceptions of the effectiveness of the employee development processes within WSF&RS against the strategic aims of IPDS. Additionally the research aims to evaluate the effectiveness of the implementation of these processes and make recommendations to support the achievement of the strategic aims of IPDS, in the form of a competence-based HRD strategy. The research was cross-sectional and undertaken from an interpretive phenomenological stance, using an inductive approach. Mixed-model methods were applied to the research design in the form of employee questionnaires and both structured and semi-structured interviews with staff and management. Secondary data sources were also analysed. The analysis showed that on the whole employee perceptions were that most of the processes would support the strategic aims of IPDS, although after a period of four years there was still much uncertainty. The issues for WSF&RS lie in the implementation of the systems, where problems were identified with communication, feedback mechanisms, support with development and a lack of clarity as to how the processes should interlink and support one another. A theoretical model has been developed for the implementation of a competence-based HRD strategy, which was used to formulate a suggested competence-based HRD model for WSF&RS. This would shift the organisation's focus to investing in employee development following selection for a role and developing a competence-based appraisal system, linked to employee development processes, resulting in a more holistic approach.

    Item Type: Dissertation
    Departments/Research Groups: Portsmouth Business School > Organisational Studies and Human Resources Management
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:48
    Last Modified: 28 Jan 2015 11:14
    URI: http://eprints.port.ac.uk/id/eprint/603

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