An investigation into the effectiveness of retention practices within lighting engineers at Dalkia

Wye, Helen (2008) An investigation into the effectiveness of retention practices within lighting engineers at Dalkia. MSc dissertation, University of Portsmouth.

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    Abstract

    The turnover of lighting engineers at Dalkia is significant, particularly with employees in their first year, impacting considerably on operational efficiency and demanding an investigation into retention practices. This has involved exploring the reasons why people are leaving, in order to evaluate current HR practices and respond accordingly. This report includes a comprehensive review of relevant literature, establishing effective retention strategies, and encompassing aspects of Talent Management and Total Reward. A variety of different methods of data collection have been utilised, in order to conduct a rounded analysis, including analysis of organisational data, interviews and a focus group. The analysis concluded that, while most reasons for leaving are recorded as pay and better prospects, there are many other reasons in addition, including increasing work pressures and excessive travel that accentuate the perception of inadequate reward. This was also compared to feeling undervalued within Dalkia due to differences with terms and conditions. Areas of satisfaction included work variety and opportunities for training and gaining experience. Recommendations have therefore been made to review and enhance the recruitment and induction processes, in order to reduce high resignation levels amongst employees in their first year, including promoting availability of training. A review of the pay structure, as an area of severe dissatisfaction, along with consideration into managing and selling contracts has also been recommended.

    Item Type: Dissertation
    Departments/Research Groups: Portsmouth Business School > Organisational Studies and Human Resources Management
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:48
    Last Modified: 28 Jan 2015 11:14
    URI: http://eprints.port.ac.uk/id/eprint/601

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