A critical assessment of Fleet Support Limited's learning intervention evaluation process

Mound, Melanie (2008) A critical assessment of Fleet Support Limited's learning intervention evaluation process. MSc dissertation, University of Portsmouth.

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    The objective of this research was to critically assess the learning intervention evaluation process at Fleet Support Limited (FSL). The assessment was carried out through one-to-one semi-structured interviews with team leaders, team managers and members of the senior management team from various business areas of the organisation. It was found that for a majority of managers, their role in the evaluation process is limited with only informal evaluations occurring, if at all. The business must increase interactions with managers at all levels of the organisation to identify the most appropriate and timely measures for assessing and reporting on the learning value contribution. It was concluded that due to the diversity of the business and as such its training and learning requirements, a 'one size fits all' approach to evaluation is inappropriate for FSL. The aims of the recommendations are to highlight the issues within the business in relation to training evaluation so that they can be resolved to enable the organisation as a whole to see the benefits that come from being able to effectively evaluate learning interventions.

    Item Type: Dissertation
    Departments/Research Groups: Portsmouth Business School > Organisational Studies and Human Resources Management
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:48
    Last Modified: 28 Jan 2015 11:14
    URI: http://eprints.port.ac.uk/id/eprint/591

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