A critical appraisal of the evaluation process employed on a 'train-the-trainer' course currently being delivered to a global financial institute's human resource professionals in Central and Eastern Europe

McCormick, Karen (2008) A critical appraisal of the evaluation process employed on a 'train-the-trainer' course currently being delivered to a global financial institute's human resource professionals in Central and Eastern Europe. MSc dissertation, University of Portsmouth.

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    Abstract

    Compass (one of the Global Financial Institute's learning functions) has to review, revise and revive how it evaluates train-the-trainer events, if it does not wish to join the 50% of respondents, with more than 10,000 employees, reporting a reduction in budget (CIPD 2007). Through improving the evaluation practice, Compass can identify both qualitative and quantitative indicators of the value it offers to the business, ensure learning interventions are highly relevant to its target audience, justify the existing investment and potentially attract further funding. This report analyses the current evaluation approach and compares it to recognised methodologies. It draws conclusions from this about the 'state' of Compass' train-the-trainer evaluation process and offers recommendations for improvement. The following recommendations would move Compass from its current low level evaluation approach to a more cohesive process: * Separate how train-the-trainer and course learning feedback is gathered * Identify how to gather evaluation data in line with methodologies * Collate, analyse and act upon evaluation data * Implement evaluation criterion at every stage of the learning wheel * Involve stakeholders in the evaluation process

    Item Type: Dissertation
    Departments/Research Groups: Portsmouth Business School > Organisational Studies and Human Resources Management
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:48
    Last Modified: 28 Jan 2015 11:14
    URI: http://eprints.port.ac.uk/id/eprint/583

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