A critical evaluation of the state of the psychological contract within the Human Resource Department at Portsmouth City Council

Richardson, Alison (2008) A critical evaluation of the state of the psychological contract within the Human Resource Department at Portsmouth City Council. MSc dissertation, University of Portsmouth.

[img] PDF
Restricted to Registered users only

Download (175kB)

    Abstract

    Portsmouth City Council (PCC) has undergone constant change since 2004 that has possibly had an adverse impact on its psychological contract, implicitly held between employee and employers. Whilst it is recognised the psychological contract differs from one individual to the next, constantly fluid and therefore hard to manage, it is worthy of acknowledgement to assess how healthy it is and its impact on business aims and goals. This report has found the psychological contract to be fairly balanced within Human Resources (HR) at PCC with any breaches only occurring over short periods of time and not acknowledged by all HR employees. It is however imperative that Senior Managers develop and maintain the state of the psychological contract as a failure to do so could see breaches turning into a full violation consequently affecting the organisation's aims and objectives through an under performing and frustrated workforce. This report recommends strengthening the psychological contract through improved channels of communication, opportunities for development and consistency in HR practices. It is anticipated the benefits of implementing these initiatives would include improved communication, commitment and job satisfaction, whilst increasing work performance and efficiency. Developing and maintaining a healthy psychological contract would identify PCC as an authority that is sincere about investing in its workforce.

    Item Type: Dissertation
    Departments/Research Groups: Portsmouth Business School > Organisational Studies and Human Resources Management
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:48
    Last Modified: 28 Jan 2015 11:14
    URI: http://eprints.port.ac.uk/id/eprint/577

    Actions (login required)

    View Item

    Document Downloads

    More statistics for this item...