Workforce modernisation in Surrey Police Criminal Investigation Department: working together or falling apart?

Baker, John A. (2011) Workforce modernisation in Surrey Police Criminal Investigation Department: working together or falling apart? MSc dissertation, University of Portsmouth.

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    Work force modernisation within the police service involves a process which in times past would have been called civilianisation, the recruiting of non–sworn police staff to take over roles previously carried out by sworn officers. Surrey Police under Chief Constable Mark Rowley have been prominent in the drive to identify opportunities for work force modernisation (WFM) and implement changes. One of the processes to be changed is that of the General Office Criminal Investigation Department (CID). A pilot was trialled within the force in 2005 and has subsequently been rolled out generically. This early scheme and a subsequent larger pilot were independently studied in 2006 and 2009. These studies, which are reassessed as part of this project, both provided evidence that that the new model was as least as efficient as the old, but crucially made substantial financial savings. The question of sustainability in terms of staffing and workloads was raised, and it is this question, two years on and with the model now in use across the whole force, that this research project sought to answer. This question is particularly pertinent in the light of the political changes since the last studies and the onset of ‘austerity’ and massive public sector cuts.

    Political and ethical considerations have defined the scope of this research in particular by limiting access to the staff involved, while the availability of Surrey Police resources in certain areas and the wishes of the force have singled out electronic online survey as the only method available for new research, with the mitigating factor that this approach has allowed contact with all of the staff involved,as discussed in detail in the methodology chapter below.

    The main findings from this research indicate that morale on the mixed economy teams is high with many participants identifying team work and the mix of skills available as key to the success of the model. Concerns are raised regarding some aspects of the model currently in use but it is the processes rather than the mix of staff that is at issue, leading the researcher to conclude that the staff concerned are working together, rather than apart. The research identifies disparities in responses to some key questions from male and female respondents which if investigated further might build on work already completed by other authors with regards sex equality in the police.

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Humanities and Social Sciences > Institute of Criminal Justice Studies
    Depositing User: Jane Polwin
    Date Deposited: 19 Dec 2011 14:54
    Last Modified: 28 Jan 2015 11:50

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