Insider behaviour: to what extent can common motivators and behaviour be identified, and what barriers to reporting exist?

King, Alison (2011) Insider behaviour: to what extent can common motivators and behaviour be identified, and what barriers to reporting exist? MSc dissertation, University of Portsmouth.

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    Evidence suggests that instances of insider activity are becoming more prevalent, and is a risk faced by most businesses. Most existing research is limited to cyber related insider acts, which does not address other areas where physical access can be used to facilitate such an act. This research examines the motivators and behaviours commonly associated with the insider act; whether there are factors which could influence the decision to report or intervene and what may encourage or deter such intervention, and in doing so, considers insider acts which are not purely cyber related.

    The primary research is based on a survey consisting of a series of scenarios or vignettes. This enabled a context to be set against which questions about how respondents would act could be asked, and consisted of scenarios where there were behavioural changes and others where both behaviour and a tangible act was evident. Against each scenario, the respondents were asked to indicate whether any factors would influence their decisions. Finally specific questions were asked about the reporting and intervention processes.

    The review of existing literature suggests that behavioural indicators or changes are often present before or during the insider act taking place. The results of the primary research suggests that people are less likely to act on behaviour alone, and evidence suggests that reporting or intervention is more likely where behaviour is coupled with a tangible act. This indicates that greater awareness is required of suspicious behaviours to enable employees to feel comfortable to intervene or raise concerns without the need for physical evidence. The implications of these findings are discussed, and recommendations highlighted which may assist in prevention or earlier detection of the insider act.

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Humanities and Social Sciences > Institute of Criminal Justice Studies
    Depositing User: Jane Polwin
    Date Deposited: 19 Dec 2011 14:19
    Last Modified: 28 Jan 2015 11:50

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