An investigation of project failures within information systems

Newnham, Kelly (2008) An investigation of project failures within information systems. BSc dissertation, University of Portsmouth.

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    It is commonly known that information systems projects frequently fail. These failures are seen to be catastrophic to the industry and are resulting in billions of wasted funds, for example the cost of project failure across the European Union was reported at 142 billion Euros in 2004. Research studies have been performed over the years in an attempt to seek out legitimate causes for these failures; however such failures are very complex and identifying causal factors equally so. Information systems failures within the public sector in the UK are the most publicised and probably the most expensive and this study focuses on a number of well documented cases in order to substantiate the authors' findings and suggestions. This report identifies that there is a common theme where failures are concerned and it is a lack of user involvement during the requirements gathering and design process. Many 'hard' methodologies are not suited to user involvement and are focussed more on the technical solution. By understanding how to incorporate aspects from both 'hard' and 'soft' approaches to the software development lifecycle and integrating an evaluation framework for the purpose of methodology selection and use, the report concludes that there should be more emphasis on the selection of a methodology, the analysts involved in the system design and the users that are invited to participate in the design process.

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Technology > School of Computing
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:48
    Last Modified: 28 Jan 2015 11:14

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