The perception of the benefits and drawbacks of Internet usage by elderly people

Hussain, Dilwar (2016) The perception of the benefits and drawbacks of Internet usage by elderly people. BSc dissertation, University of Portsmouth.

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    Abstract

    This project looks into the perception of the benefits and drawbacks of Internet usage by elderly people, born from the mid 1920s to the early 1940s, also known as the 'silent generation' (Lustria, 2011, p.228). Throughout the study the 'Triangulation research method' was followed, which includes secondary and primary research. The secondary research discusses the key elements by out lining the benefits and drawbacks relating to age-related disabilities, affordability, and privacy/security issues. In addition accessibility, usability and design issues are discussed and how that benefits and affects interaction with the Internet. The primary research gathered a number of qualitative (interviews) and quantitative (observations) data. The quantitative data has been analysed statistically and qualitative data analysed using textual analysis coding. Internet and non-Internet users were interviewed in order to gain the perception of both sides. Participants found pop-ups frustrating and found it challenging to resolve technical issues. Non-Internet participants believed that there was no need to use the Internet, as they have managed without the technology throughout their career. During the observations participants were observed on how they interact with the Internet. The research suggests participants' experienced accessibility, usability and design issues (i.e. using the mouse, keyboard, font-size, and logging-in).

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Technology > School of Computing
    Depositing User: Jane Polwin
    Date Deposited: 05 Aug 2016 13:56
    Last Modified: 05 Aug 2016 13:56
    URI: http://eprints.port.ac.uk/id/eprint/21428

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