Unravelling victim satisfaction in a youth offending service

Le Good, Sarah (2015) Unravelling victim satisfaction in a youth offending service. MSc dissertation, University of Portsmouth.

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    It has been acknowledged that for victims of crime, restorative justice provides greater satisfaction than the current criminal justice system. However, there is not as much research that details why this is the case. This study aims to uncover what it is about restorative justice interventions that victims of crime are satisfied with. Using qualitative content analysis the feedback from victims of youth crime, who have participated in restorative justice with Buckinghamshire Youth Offending Service are analysed.
    The 61 feedback forms gathered for the content analysis were from January 2014 to January 2015. The categories identified that are used within the content analysis are the victim needs that are neglected by the current criminal justice system; these have been identified by Howard Zehr (2002). The feedback forms were in regard to direct face to face restorative justice and indirect restorative justice, namely shuttle mediation and letters of explanation.
    The findings show that for victims of youth crime who participate in face to face restorative justice the main need, as identified by Howard Zehr (2002), that is being met, is the victim being able to tell the offender their ‘story’ of how the offence affected them. For the victims who participated in indirect restorative justice the main need that was fulfilled is empowerment, this is also closely related to procedural justice.

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Humanities and Social Sciences > Institute of Criminal Justice Studies
    Depositing User: Jane Polwin
    Date Deposited: 25 Feb 2016 16:59
    Last Modified: 25 Feb 2016 16:59
    URI: http://eprints.port.ac.uk/id/eprint/20072

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