Biting the hand that feeds:a study on preventing employee embezzlement in iGaming companies in Malta

Vella, Graziella Maria (2015) Biting the hand that feeds:a study on preventing employee embezzlement in iGaming companies in Malta. MSc dissertation, University of Portsmouth.

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    Abstract

    With the boom of the internet over the past two decades, the provision of gambling online was a natural way forward. Its online dimension has not only opened doors for innovation and prospects for the gambling industry but also hundreds of doors and opportunities to fraudsters. Regardless of its technological and virtual nature, iGaming companies are backed by organisations made up of human employees. Many a time it is assumed that online gambling companies’ attention is focused on preventing against external fraud. This study made use of quantitative questionnaires in order to extract knowledge and perceptions of employees in online gambling companies on employee fraud and to determine its place within such organisations. The prevention of employee fraud in such companies was found to be significant. Attesting this is the knowledge of the employees on the subject and the deployment of anti-employee-fraud techniques. In the light of this, the management’s trust in its employees was found to be coupled with a need to verify – a notion which seems to be understood and accepted across the sample studied. Techniques for prevention were analysed on the fraud triangle/diamond model in order to determine the relationship between what goads an employee to commit fraud and what can be done in order to prevent/deter the employee from engaging in fraudulent activity in the first place. In the light of the lack of literature on the topic, the carrying out of this research focused on applying available research on employee fraud in other industries to the area of iGaming, Since the survey was conducted on a small sample of 72 participants, it makes it difficult to make generalisations on the whole population of employees in this industry in Malta. Nonetheless, its findings provide an indication on the situation studied and open up on the possibility of further research on the subject especially vis-à-vis employee-fraud prevention in iGaming companies outside Malta.

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Humanities and Social Sciences > Institute of Criminal Justice Studies
    Depositing User: Jane Polwin
    Date Deposited: 22 Feb 2016 10:30
    Last Modified: 22 Feb 2016 10:30
    URI: http://eprints.port.ac.uk/id/eprint/19840

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