TQM implementation in the Chinese auto components industry: A comparison of joint ventures, state-owned companies and privately-owned Chinese companies

Zhang, Xiuwei (2005) TQM implementation in the Chinese auto components industry: A comparison of joint ventures, state-owned companies and privately-owned Chinese companies. MBA dissertation, University of Portsmouth.

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    Abstract

    Following China's entry into WTO, the auto components industry is in a process of transformation as China strives to achieve quality standards of global car industry. Currently, the industry consists of state companies, Chinese-owned private companies and Sino-foreign joint ventures. However, research has highlighted differences among the three company types in terms of quality management. Total Quality Management (TQM) is relatively new in China but now is widely implemented. Using a mixed methods approach of questionnaire survey to 129 manufacturers and three case studies, this study researched the level of TQM implementation in China's auto components industry, analysing whether there is significant difference among company types.Four other variables: company size, employee education level, length of service and technology level also were investigated, and eleven scales of TQM were measured, based on Zhang's measurement instrument for TQM level of Chinese manufacturers. Using ANOVA and t-tests, the study revealed that company type has close relationship with TQM implementation level and that there is also a strong relationship with employee education level. Major issues facing manufacturers were varied according to company type, but included finding, keeping and motivating good staff, establishing effective reward schemes, resolving quality issue with suppliers, gaining access to technology for small private companies, and resolving culture conflict for joint ventures.

    Item Type: Dissertation
    Departments/Research Groups: Portsmouth Business School > Operations and Systems Management
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:47
    Last Modified: 28 Jan 2015 11:13
    URI: http://eprints.port.ac.uk/id/eprint/158

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