The Olympic effect: the need for luxury hotels to provide adequate security

Ether, Matheu (2013) The Olympic effect: the need for luxury hotels to provide adequate security. MSc dissertation, University of Portsmouth.

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    Abstract

    The aim of the research was to consider the need for luxury hotels to provide adequate security in the situational setting of the LO. The research was intended to examine what internal and external pressures were present, and what motivated luxury hotels to provide adequate or improved security during the event.
    What the research revealed was luxury hotels are operating within a commercial market where success of the hotel relies heavily on the ability of a luxury hotel to prevent guests’ exposure to breaches in security. The luxury hotel industry is a unique environment operating in a market where a significant driving force within the delivery of its security model is its ability to enhance the customer experience, and where adequate hotel security adds quantifiable commercial value.
    The results of the research led to the innovation of an existing security model adapted for use within the luxury hotel sector.
    Lastly the research identified the potential for a relationship between the design and size of a luxury hotel lobby area, and the volume of security breaches the hotel experiences.

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Humanities and Social Sciences > Institute of Criminal Justice Studies
    Depositing User: Jane Polwin
    Date Deposited: 13 Mar 2014 11:44
    Last Modified: 28 Jan 2015 12:34
    URI: http://eprints.port.ac.uk/id/eprint/14486

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