Should physical intervention training be mandatory for front line security guarding licensing requirements

Walton, Keith (2013) Should physical intervention training be mandatory for front line security guarding licensing requirements. MSc dissertation, University of Portsmouth.

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    Abstract

    This current research was conducted in order to review if physical intervention (PI) training should be mandatory, by the regulator, for front line security officers. The research focused on structured interviews with security officers working within the transport hub, in Belfast City centre, mainly in bus and rail terminal controlled by the company Translink. In all 30 officers were interviewed, all of whom have been trained in PI, to get their response and views. Questions were focused on the types of violence and abuse officers may face and if PI training helped deal with these situations.
    Such research is important, in order that any shortfalls within the training standards for frontline security officers can be directed. Findings from the EU, SIA and other academic authors indicate that frontline officers do face acts of violence and abuse on a daily basis. This research concentrates on the public facing duties of security officers working within the public transport system. Other authors have conducted similar studies linked to shopping malls. This research is conducted in a different environment to see if the finding found by Button and Wakefield in abuse and violence against security officers in shopping malls differs from the transportation community.
    The findings from this research will be sent, as requested, to the regulator to either strengthen or weaken the case for PI training for front line officers. There may be a case that the regulator may consider a two tier approach to security officers as mentioned in Button (2008). So the main reason why this research is important is to highlight, if any, the need to train security officers.
    The results have indicated that security officers that have been trained in PI are more confident and professional in carrying out their duties. It also highlights that they are more aware of their legal powers and the use of reasonable and proportional force. With PI training they are able to conduct their duties fully. An example is when a trespasser has to be removed from their premises, a core security role.
    Officers support the idea that there should be a two tier approach to security guarding. The general duties officer covering the standard remit as stipulated by the SIA regarding manned guarding. The other is classed as a public security officer with more advanced training in first aid, legal awareness and physical intervention skills (Button, 2008, p. 198).

    Item Type: Dissertation
    Departments/Research Groups: Faculty of Humanities and Social Sciences > Institute of Criminal Justice Studies
    Depositing User: Jane Polwin
    Date Deposited: 13 Mar 2014 11:32
    Last Modified: 28 Jan 2015 12:34
    URI: http://eprints.port.ac.uk/id/eprint/14484

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