Stakeholder identification, analysis and engagement in property development projects: lessons from four case studies in Hampshire

Tucker, Josette (2010) Stakeholder identification, analysis and engagement in property development projects: lessons from four case studies in Hampshire. MSc dissertation, University of Portsmouth.

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    Abstract

    This dissertation an investigation of stakeholder theory and is based on a comparison of best practice principles from the literature with the practices of stakeholder identification, analysis and engagement in four property development case studies in Hampshire. The literature review informed the objectives of this study, which areto determine what methods of stakeholder identification, analysis and engagement are available to property developers, to investigate why decision makers in the chosen property development case studies undertake stakeholder management, to investigate the manner in which stakeholders are identified, analysed and engaged by decision makers in the chosen property development case studies, and to gauge the effectiveness of the engagement methods used by the decision makers in the chosen property development case studies.

    A case study research strategy was decided upon resulting in the investigation of four Hampshire case studies. An interview was conducted with a decision-maker from each of the four case studies to determine the approach taken to stakeholder management. The effectiveness of this approach was then gauged through a questionnaire sent to the stakeholders identified during the interviews.

    The study revealed that while the literature on the subject provided detailed and at times complicated methods of stakeholder management, in practice the process is informal. Identification of stakeholders is done intuitively and the engagement of stakeholders relies heavily on the use of meetings and email.

    The rationale behind the majority of stakeholder engagement is the fulfilment of civic regulations or as a result of a direct financial opportunity or threat. The salience of stakeholders is heavily reliant on a power-interest analysis. The importance of a stakeholder’s ability to affect the project or success of the organization was apparent, although stakeholders seemed satisfied with the current methods of stakeholder engagement.

    Item Type: Dissertation
    Departments/Research Groups: ?? EDAM ??
    Depositing User: Jane Polwin
    Date Deposited: 01 Feb 2011 12:50
    Last Modified: 28 Jan 2015 11:17
    URI: http://eprints.port.ac.uk/id/eprint/1122

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