An evaluation of environmentally performing hotels through the eyes of the corporate traveller

Smith, Robert (2010) An evaluation of environmentally performing hotels through the eyes of the corporate traveller. MSc dissertation, University of Portsmouth.

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    The aim of the study was to evaluate the extent to which corporate travellers can influence and value the environmental performance of hotels. Crucial features of this aim included a definition of a corporate traveller, examination of classification of environmental performing hotels, decision making in favour of such hotels and recommendations for improving environmental performance. A literature review was conducted. Qualitative and quantitative methods were employed. Five face to face in depth interviews were completed. Random and systematic sampling produced 32 responses by use of a questionnaire. Selected quotations from interviews are used to illustrate key findings of the study. Findings from the questionnaires are displayed in bar graphs, pie charts and other visual methods. The findings show price, location and the importance of short term gains are of prime importance to the corporate traveller. Recommendations are made which highlight responsibilities of the corporate traveller, hotels and the government in order to increase usage of environmentally performing hotels. The study indicates that further research should be conducted to standardise and legislate for the hotel sector in order for corporate travellers to make more use of environmentally performing hotels.

    Item Type: Dissertation
    Departments/Research Groups: ?? EDAM ??
    Depositing User: Jane Polwin
    Date Deposited: 20 Jan 2011 12:49
    Last Modified: 28 Jan 2015 11:16

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